Product
Solutions
Company
Integrations
Resources
Pricing FAQ
Back to Product
Act · 03 of 4

Customer Intelligence

A profile that updates itself. Person, company, deal, and product insight — rolled up from every interaction instead of assembled by hand before a meeting.

What's on the profile

Every contact and account carries a live view: risks flagged from recent calls, commitments made and by whom, and a recommended next step — not a static bio that goes stale the week after it's written.

Where it comes from

Nothing here is manually maintained. Each field is rolled up from the transcripts, activity, and deal history already captured by AI Notetaker and logged interactions — the profile reflects what actually happened, not what someone remembered to update.

Why it matters before a call

A rep opening a contact five minutes before a call sees what was promised last time, what's still open, and what to bring up — instead of scrolling through old emails trying to reconstruct the relationship.

Why it matters before a QBR

Account risk, commitment history, and open items are already there. No one spends the night before a business review assembling a summary by hand — the summary already exists.

Account profile

Globex Systems

BudgetConfirmed · $145,000/yr
Open commitmentMulti-year pricing proposal
RiskSupport SLA raised twice

Updated after every call — never a manual field to fill in.

More from Act
CopilotAsks, cites, drafts, and acts AnalyticsThe day, by role All of ProductCapture, Understand, Act — the full picture

Walk through a real filed record.

We'll show you a transcript become a CRM entry, end to end.

Book a demo